Numbers at a Glance

(As of November 30, 2009)

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Pie chart showing status of all complaints

Status of All Complaints  
Complaints Remaining Open 5,821 12% of Total
Complaints Resolved 42,402 88% of Total
Total Complaints Received 48,223  

* Referrals to DOJ - 466

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Pie chart showing status of total investigated resolutions

Total Investigated Resolutions    
Corrective Action Obtained (Change Achieved) 9,666 66% of Total
No Violation 4,922 34% of Total
Total Complaints Investigated 14,588  

 

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Bar graph showing Investigated Resolutions. 2003 79 no violation, 260 corrective action, 339 total. 2004 359 no violation, 1,033 corrective action, 1,392 total. 2005 642 no violation, 1,161 corrective action, 1,803 total. 2006 895 no violation, 1,571 corrective action, 2,466 total. 2007 715 no violation, 1,484 corrective action, 2,199 total. 2008 1,163 no violation, 2,210 corrective action, 3,373 total.

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Enforcement Highlights and Numbers at a Glance

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