Case Examples Organized by Covered Entity

Topics on this page:

• General Hospitals
• Health Care Providers
• Health Plans / HMOs
• Outpatient Facilities
• Pharmacies
• Private Practices
• Mental Health Centers

General Hospitals

• Hospital Implements New Policies for Telephone Messages

• Hospital Issues Guidelines Regarding Disclosures to Avert Threats to Health or Safety

• Large Provider Revises Process to Prevent Unauthorized Disclosures to Employers

• Public Hospital Corrects Impermissible Disclosure of Protected Health Information in Response to a Subpoena

• Large Provider Revises Patient Contact Process

• Large Health Care Provider Restricts Use of Patient Records

• Hospital Revises Email Distribution as a Result of an Impermissible Disclosure

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Health Care Providers

Health Plans / HMOs

• HMO Revises Process to Obtain Valid Authorizations

• Large Medicaid Plan Corrects Vulnerability that Had Resulted in Wrongful Disclosure

• Health Plan Corrects Computer Flaw that Caused Mailing of EOBs to Wrong Persons

• Health Plan Corrects Impermissible Disclosure of Protected Health Information

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Outpatient Facilities

• Mental Health Center Corrects Process for Providing Notice of Privacy Practices

• Outpatient Surgical Facility Corrects Privacy Procedure in Research Recruitment

• Clinic Sanctions Supervisor for Accessing Employee Medical Record

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Pharmacies

• Pharmacy Chain Enters into Business Associate Agreement

• Pharmacy Chain Institutes New Safeguards for Protected Health Information

• Pharmacy Chain Changes Process for Disclosures to Law Enforcement

• National Pharmacy Chain Extends Protections for Protected Health Information

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Private Practices

• Entity Rescinds Improper Billing for Medical Record Copies

• Private Practice Implements Safeguards

• Private Practice Revises Process to Provide Access to Records

• Private Practice Revises Process to Provide Access to Records

• Private Practice Revises Access Policy

• Private Practice Ceases Conditioning of Compliance with the Privacy Rule

• Private Practice Revises Access Procedure

• Private Practice Revises Policies and Procedures Addressing Activities Preparatory to Research

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Mental Health Centers

• Mental Health Center Provides Access after Denial

• Mental Health Center Provides Access and Revises Policies and Procedures

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