Numbers at a Glance

(As of September 8, 2008)

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Status of All Complaints

Status of All Complaints

Complaints Remaining Open 6,533 17% of Total
Complaints Resolved 33,059 83% of Total
Total Complaints Received 39,592  
     
* Referrals to DOJ - 439, Referrals to CMS - 263

Total Investigated Resolutions
Total Investigated Resolutions

Corrective Action Obtained (Change Achieved) 7,227 67% of Total
No Violation 3,624 33% of Total
Total Complaints Investigated 10,851  

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