Content created by Program Support Center (PSC)
PSC offers self-service tools to obtain information, guidance, and FAQs related to the Travel and Transportation Programs.
Travel and Transportation Job Aids
To determine the tools and training you need to establish eligibility to travel to perform official Government business, visit the Travel and Transportation Job Aids (HHS Microsoft Teams), links to an external website, opens in a new tab.
Transit Benefit Program Toolkit
Participants can obtain immediate assistance and resolution to inquiries by clicking the + button to access toolkit resources such as Job Aids and FAQs.
- Transit Benefits Self-Service Web Portal
- Hint: Browse the "Top 10 FAQs" or use the Search bar to enter keywords related to your role/topic. (i.e., Reports; Transit Coordinator) Relevant FAQs will display in your search results.
- Transition to the Washington Metropolitan Area Transit Authority (WMATA) SmartBenefits® Program
- FAQs are available on the Transit Benefits Self-Service Web Portal, links to an external website, opens in a new tab
- Hint: Reference these FAQs if you work in the National Capital Region and use WMATA and other SmarTrip accepting transit vendors: Metrorail, Metrobus, ART, DASH, Fairfax Connector, Cue, RideON, TheBus, FLASH Bus, DC Circulator, Loudon Country Transit, and Potomac and Rappahannock Transit/PRTC.
- GOVGO! Portal Help Tool (HHS PIV Access Required)
- Hint: Use the "Contents" menu and Search bar to locate specific information related to your role/topic.
- GO!card Do’s and Don’ts, opens in a new tab
- SmartBenefits Do’s and Don’ts, opens in a new tab
- GOVGO! Training Links:
- SmartBenefits Frequently Asked Questions (FAQs) for Non-HHS federal employees
- GO!card℠ Frequently Asked Questions (FAQs) for Non-HHS federal employees
- Inquiries related to the transit benefit policy, enrollment, and applications must be directed to your Transit Program Coordinator.
Locating Transit Providers
Find transit providers, links to an external website, opens in a new tab in your state or local area from the American Public Transportation Association (APTA).
Transit Benefit Program Participant Inquiries
If your inquiry is not addressed in the Transit Benefit Program Toolkit, please contact GO!cardSM Support:
GOcard@hhs.gov, opens in a new window
301-492-4774
Fleet and Executive Motor Pool Toolkit
Fleet Management Resources
- Acquisition Gateway, links to an external website (GSA)
- Alternative Fuels Data Center, links to an external website (DOE)
- Fleet Sustainability Dashboard, links to an external website (DOE)
- Federal Vehicle Standards, links to an external website (GSA)
- Fleet Drive-thru, links to an external website (GSA)
- Greenhouse Gas Equivalencies Calculator, links to an external website (EPA)
- Logistics Management Manual — LMM — Policy and Procedures (HHS)
- Please note that this is a link to the HHS intranet; you need to be in the system to access it.
- Maintenance Control Center — MCC, links to an external website (GSA)
- Motor Vehicle Management Policy Overview, links to an external website (GSA)
- Planning for Federal Sustainability in the Next Decade, links to an external website (Executive Order – EO 13693)
- Short Term Rental Program, links to an external website (GSA)
- Sustainable Federal Fleets, links to an external website (DOE)