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Alternative Dispute Resolution (ADR) Services

Services are available for appeals filed with the Appellate, Civil Remedies, and Medicare Operations divisions. ADR typically involves either mediation or ombudsman services.

ADR Page - Mediation Tile


In mediation, a trained neutral helps you resolve a dispute on your own terms. Mediation is voluntary, informal, and confidential. Find out if mediation is right for your case.

ADR Page - Training Tile


Participate in seminars about conflict management, mediation, and related topics. Learn more about specific course content and how to sign up.

ADR Page - Other ADR Services Tile

Other ADR Services

DAB provides a variety of other ADR services, including conflict coaching, group facilitation, and office conflict intervention.
Content created by Departmental Appeals Board (DAB)
Content last reviewed on July 11, 2019