Medicaid and CHIP Renewal and Transition Resources for Partners

HHS is working with other Federal agencies to provide key resources in one centralized location so all partners (e.g., states, beneficiary and provider organizations, and advocates among others) can better assist people with Medicaid or Children’s Health Insurance Program (CHIP) renew their health coverage or find other coverage options that may be a better fit for them.

During the COVID-19 public health emergency (PHE), HHS implemented special policies to ensure that as many people as possible had lifesaving Medicaid coverage while the pandemic was ongoing. Following the end of the pandemic-era special policies that temporarily paused renewals for Medicaid for approximately three years, states across the country began fully renewing people’s Medicaid eligibility in early 2023.

States are reviewing Medicaid and CHIP eligibility for everyone with this coverage to see if they are still eligible. If an individual is no longer eligible for Medicaid or CHIP, they may transition to another form of health coverage for which they are eligible, such as through the Affordable Care Act (ACA) Marketplace or employer-sponsored coverage.

We need help from a range of partners to reach every person who was enrolled in Medicaid at the beginning of 2023 to keep them covered, whether that is through Medicaid, CHIP, Medicare, the ACA Marketplace, employer-sponsored coverage, or another source of coverage for which they are eligible. As such, HHS along with other Departments has developed a number of key resources for partners to use.

Many of the resources below have been developed by the Centers for Medicare & Medicaid Services (CMS) and link directly back to CMS’ Medicaid Unwinding website. Other resources come from Federal agencies that have worked closely with HHS and CMS to develop necessary resources for partners on the ground to assist people renew or transition their coverage. For more information on Medicaid renewals and CMS requirements, please visit www.medicaid.gov/unwinding.

 

Helping Others with Coverage

General Messaging

  • Non-fillable Flyer (English and Spanish): Help prepare people to renew their Medicaid and CHIP coverage.
  • Postcard (English and Spanish): Educate people on the steps they should take to find out if they can keep their Medicaid or CHIP coverage. 
  • Tear Off Pad (English and Spanish): Remind people about the steps they should take to find out if they can keep their Medicaid or CHIP coverage. 
  • Webinar: Partners may register for a CMS webinar series that provides stakeholders with information on how to prepare for Medicaid and CHIP renewals. View upcoming webinar dates.

Fillable State-Specific Messaging

  • Fillable Flyer (English and Spanish): Add information about your state’s upcoming Medicaid or CHIP renewals to this customizable flyer. 
  • Conference Card (English and Spanish): Hand out this small two-sided conference card to people who may need to renew their Medicaid or CHIP coverage in your state.
  • Cards for Display Stands (English and Spanish): Put these state-specific rack cards in a display stand in waiting rooms, offices, check-out counters, registration desks, or other places people can easily access them.

  • Partner Tip Sheet (English and Spanish): Help people who no longer qualify for Medicaid or CHIP find other health coverage.
  • Health Care Options Fact Sheet (English and Spanish): Teach people three things to know about their health care options.
  • Healthcare.gov Postcard (English and Spanish): Help people learn about low-cost, quality health coverage through the Health Insurance Marketplace® at HealthCare.gov. 
  • Medicare Special Enrollment Period (SEP) Fact Sheet (English and Spanish): Help people find out if Medicare coverage is an option. 
  • Employer Fact Sheet (English and Spanish): Help your employees and their families learn about health coverage options.
  • Tear Off Pad (English and Spanish): Remind people of three things to do to stay covered

  • Agent Broker Toolkit (English): Agents and brokers can use this toolkit to learn how to assist consumers in transitioning in coverage.
  • Partner Tools and Toolkits (English): Partners can access various materials and resources on this site to promote and help consumers enroll in the Marketplace.
  • Marketplace Unwinding SEP FAQ (English): CMS created a temporary special enrollment period for consumers losing Medicaid or CHIP coverage due to unwinding of Medicaid and a related FAQ is available here.
  • Agent Broker Resources (English): Agents and brokers can access various resources regarding the Marketplace on this site.
  • Transitions in Coverage FAQs (English): These FAQs answer basic questions you and your consumers may have on transitions in coverage.
  • FAQs (English): The Department of Labor released these FAQs about the Families First Coronavirus Response Act, Coronavirus Aid, Relief, and Economic Security Act, and Health Insurance Portability and Accountability Act Implementation Part 58.
  • Blog (English): This blog provides information on key changes employees should expect after the end of the COVID-19 public health emergency.
  • Flyer (English): This flyer provides information employees need to know regarding transitioning to other forms of health coverage.

Outreach Materials by Population Category

  • Postcard for Kids with Medicaid or CHIP (English and Spanish): Help families keep coverage for their kids.
  • Fillable Postcard for Kids with Medicaid or CHIP (English and Spanish): Customize this postcard with state Medicaid information to help families keep coverage for their kids.
  • Postcard for Renewing Kids’ Medicaid or CHIP (English and Spanish): Assist families in taking steps to keep health coverage. You can also get a tribal-focused version of this postcard.
  • Fillable Postcard for Renewing Kids’ Medicaid or CHIP (English and Spanish): Customize this postcard with state Medicaid information to help families take steps to keep health coverage. You can also get a tribal-focused version of this postcard.

  • 3 Minute Video (English): Secretary Becerra and Secretary Cardona shared important messages with educators and parents about the need to renew their coverage.
  • Joint Letter (English): Secretary Becerra and Secretary Cardona jointly signed a letter directed at leaders of institutions of higher education to direct them on how to help students access affordable health care coverage.
  • Dear Colleague Letter (English) and School District Medicaid & CHIP Enrollment & Renewal Checklist (English): These resources explain the recent changes to Medicaid and CHIP and provide resources and action steps for districts and schools to support renewals and enrollment.
  • Program Memo (English): This memo provides resources and action steps for IHEs and state higher education agencies.
  • Toolkit (English) and Graphics (English): Schools, organizations, and other partners can use these toolkits and graphics to educate families about Medicaid and CHIP as students begin a new school year.
  • Toolkit (English):  Educate parents and families on steps they can take to reach parents and families about what is happening right now with Medicaid and CHIP.

  • Toolkit (English): Educate your patients about how they can keep health coverage as states restart routine Medicaid renewals.
  • One Pager (English): Help your patients prepare for Medicaid and CHIP renewals.
  • One Pager (English): Speak with your patients about renewing Medicaid.

  • One Pager (English): Reach Asian American, Native Hawaiian, and Pacific Islander people and share information about Medicaid and CHIP renewals.
  • One Pager (English): Reach Black Americans and share information about Medicaid and CHIP renewals.
  • One Pager (English and Spanish): Reach Hispanic or Latino people and share information about Medicaid and CHIP renewals.
  • One Pager (English): Reach American Indian and Alaska Native people and share information about Medicaid and CHIP renewals.
  • Fillable Flyer (English): Add information about your state’s upcoming Medicaid or CHIP renewals to this customizable flyer geared towards American Indian and Alaska Native people.
  • Tribal Graphic (English): Educate American Indian and Alaska Native people on checking their mail for renewal information.

Recordings from CMS Series of Medicaid and CHIP Renewals Webinars Focused on Reaching Out to Special Populations:

  • Webinar (English): This webinar covers key information on the implications of the Medicaid renewals process for people with disabilities and older adults.
  • One Pager (English): Reach people with disabilities and share information about Medicaid and CHIP renewals.
  • Blog (English): This Administration for Community Living blog post shares information on changes to Medicaid enrollment and eligibility.
  • Blog (English): This Administration for Community Living blog post provides more information on what steps Medicaid beneficiaries must take to keep their coverage.
  • Guidance (English): The Administration for Community Living released this unwinding guidance to state units on aging.

Recordings from CMS Series of Medicaid and CHIP Renewals Webinars Focused on Reaching Out to Special Populations:

  • Toolkit (English): Faith-based leaders can use this toolkit to share important health care updates to their communities.

  • One Pager (English): Reach people who live in rural areas and share information about Medicaid and CHIP renewals.
  • Webinar (English, passcode: Ap4Qu&iS): The United States Department of Agriculture and HHS hosted a webinar, Protecting Medicaid Coverage for Children and Families in Rural Communities, together to discuss strategies, programs, and resources to renew Medicaid and CHIP coverage.

Recordings from CMS Series of Medicaid and CHIP Renewals Webinars Focused on Reaching Out to Special Populations:

Key Government Actions Taken to Support Medicaid Renewals and Transitions

  • Letter to Governors (English): Secretary Xavier Becerra wrote this letter to U.S. Governors to encourage them to implement all the options available to them to streamline the Medicaid renewals process.
  • Letter to State Medicaid Directors (English): Dan Tsai, Director of the Center for Medicaid and CHIP Services (CMCS) wrote this letter to State Medicaid Directors to remind them of the state of their obligations to conduct Medicaid renewals in accordance with all federal requirements.
  • Letter to State Health Officials (English): HHS' Office of Civil Rights sent this letter to state health officials to remind them of their responsibility to ensure language access for limited English proficient individuals and effective communication for individuals with disabilities during the states’ Medicaid renewals process.

  • Letter to Nutrition State Agencies (English and Spanish): The United States Department of Agriculture provided this sample letter to child nutrition state agencies to share with local agency partners to get the word out about Medicaid/CHIP renewals among program participants.
  • WIC Works Newsletter (English): The United States Department of Agriculture shared information with staff of the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) on Medicaid renewals and other health coverage options.
  • SNAP E&T Newsletter (English): The United States Department of Agriculture shared information with Supplemental Nutrition Assistance Program (SNAP) Employment and Training Program providers to spread the word about Medicaid/CHIP renewals among program participants.

  • Letter: The U.S. Small Business Administration (SBA) sent out a letter earlier year to reach small business owners to share information about Medicaid and CHIP renewals.

  • Public Housing Agency Messaging (English): The Department of Housing and Urban Development sent out messages to partners via its email subscription channel.
  • FHA Lender Messaging (English): The Federal Housing Administration sent outreach to its Single-Family mortgagees to help reach individuals and families that qualify for Medicaid renewals.

  • Posters: CMS partnered with the United States Postal Service (USPS) to design and put up posters to remind people about Medicaid renewals in approximately 31,000 locations across the country.

  • Webinar for Americorp Grantees (English): Americorp hosted a webinar with participation from the White House Domestic Policy Council and HHS to provide key information and answer questions regarding  how Americorp grantees can provide support in the Medicaid and CHIP renewals process.
  • Letter to SAMHSA Grantees (English): The Substance Abuse and Mental Health Services Administration (HRSA) sent this letter to its grantees providing guidance on the Medicaid renewals process.
  • Letter to Maternal and Child Health Stakeholders (English): HRSA sent this letter to 40,000+ maternal and child health stakeholders to provide them with information about the Medicaid renewals process and requirements.
  • Letter to Title V Maternal and Child Health and State Medicaid Partners (English): HRSA sent this letter to Title V Maternal and Child Health and State Medicaid Partners to encourage partnership between the two groups to ensure continued coverage among the population they serve.
  • Letter to Ryan White HIV/AIDS Program Providers (English): HRSA sent this letter to Ryan White HIV/AIDS Program providers to inform them about the Medicaid renewals process and requirements.

Other Resources

  • Consumer Alert (English): Learn how to protect yourself from Medicaid Renewal fraud and scams.
  • Social Media (English): Inform people about potential scams and frauds related to Medicaid renewals.
  • Bookmarks (English and Spanish): Distribute these free-to-use bookmarks at events.
  • Customizable Scam Alerts (English and Spanish): These messages can help educate people about potential scams and fraud related to Medicaid renewals in your state.

Content created by Assistant Secretary for Public Affairs (ASPA)
Content last reviewed