Skip to main content
U.S. flag

An official website of the United States government

Here’s how you know

Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

HTTPS

Secure .gov websites use HTTPS
A lock (LockA locked padlock) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Freedom 250 banner logo Join HHS in Celebrating Freedom 250
    • About HHS

      HHS is a U.S. executive department that touches the lives of nearly all Americans by protecting your rights, research, food safety, health care, aging, and much more.

      Explore About HHS
    • About the Department
      • Leadership
      • HHS Divisions
      • Organizational Chart
      • Priorities
      • Budget in Brief
      • Contact Us
    • Press Room
      • Press Releases
      • Request for Comment
      • Request for Interview
      • Connect on Social Media
      • HHS Live
      • Podcasts
    • Careers
      • Working at HHS
      • Opportunities for Attorneys
      • Join the Health Workforce
      • I am HHS
      • New Employee Orientation
      • Transportation Services
    • Standards and Compliance
      • Gold Standard Science
      • Accessibility
      • Plain Writing
      • Digital Communications Standards
      • Records Management
    • Accountability and Transparency
      • Freedom of Information Act (FOIA)
      • Open Government
      • No Fear Act
      • Privacy at HHS
  • RealFood.gov
  • MAHA
    • Programs & Services

      HHS is responsible for public health, health care, and human/social services for the United States of America. This includes administering over 100 programs and services.

      Explore Programs & Services
    • Health Care
      • Find a Health Center
      • Find an Indian Health Service Facility
      • Find Support for Mental Health, Drugs, or Alcohol
      • Find a Cancer Center
      • Dental Care Options
      • Telehealth
    • Health Insurance
      • Medicare – 65+ or With Disability
      • Medicaid - Low-Income, With Disability, or Pregnant
      • Children’s Health Insurance Programs (CHIP)
      • Find Health Insurance Coverage
      • Insurance Help for Mental Health and Substance Use
      • No Surprise Medicals Bills
    • Social Services
      • Programs for Children and Families
      • Programs for People with Disabilities
      • Programs for Older Adults
      • Resources for Caregivers
    • Public Health and Prevention
      • Emergency Preparedness and Response
      • Healthy Lifestyle
      • Mental Health and Substance Use
      • Food Safety and Nutrition
      • Drug and Product Safety
    • Health Research and Information
      • National Library of Medicine
      • Surgeon General Reports
      • Health Data
      • National Center for Health Statistics
      • Medline Plus
      • Clinical Research Studies
      • Volunteering to Participate in Research
    • Laws & Regulations

      HHS protects and helps you understand the laws and regulations, also known as "rules," that govern the nation. You also have the power to voice your opinion on these laws and regulations.

      Explore Laws & Regulations
    • Regulatory Information
      • What is a Rule?
      • Find Rules by Division
      • Comment on Open Rules
      • Suggest Deregulatory Actions
      • Understand Key Federal Laws
    • Civil Rights
      • Your Civil Rights
      • Civil Rights Laws Enforced by HHS
      • Health Information Privacy
      • Substance Use Disorder Patient Confidentiality
      • Conscience and Religious Freedom
    • Laws and Regulations by Topic
      • HIPAA Privacy Rule
      • Health Insurance Protections
      • Health IT Legislation
      • Food and Drug Safety
      • Public Health Emergencies
    • Human Research Protections
      • The Belmont Report
      • Regulations, Policy, and Guidance
      • Human Subjects Regulations (45 CFR 46)
      • Register IRBs and Obtain FWAs
      • Trainings, Tutorials, and Workshops
      • International Research
    • Complaints and Appeals
      • File a Medicare Complaint
      • File a HIPAA Complaint
      • File a Civil Rights Complaint
      • Appeal an Insurance Company Decision
      • Report Fraud, Waste, and Abuse to OIG
      • Report a Problem to the FDA
      • Report a Tip on the Chemical and Surgical Mutilation of Children
    • Grants & Contracts

      HHS gives the most money in grants of any federal agency in the U.S. Find out about our grants and how your organization can apply for them. We also provide information on how you can work with us and our support of small businesses.

      Explore Grants & Contracts
    • Grants
      • Get Ready for Grants Management
      • Grant Policies and Regulations
      • Research Grants and Funding from NIH
      • Search Grants.gov
      • Avoid Grant Scams
      • Contact HHS Grant Officials
    • Contracts
      • Get Ready to Do Business with HHS
      • Programs for Businesses
      • Contract Policies and Regulations
      • Search Opportunities on SAM.gov
      • Contact HHS Contracting Managers
    • Small Business
      • Contract Opportunities
      • Small Business Programs
      • Small Business Resources
      • Contact Small Business Staff
    • Radical Transparency

      HHS protects and helps you understand the laws and regulations, also known as "rules," that govern the nation. You also have the power to voice your opinion on these laws and regulations.

      Explore Radical Transparency
    • CDC’s ACIP Conflicts of Interest
    • Ending Anti-Semitism on College Campuses
    • Ending Wasteful Spending
    • Keeping Food Ingredients Safe
    • Chemical Contaminants Transparency Tool
  • Information for Individuals
  • Filing a Complaint
  • Information for Providers
  • Newsroom
Breadcrumb
  1. HHS
  2. Civil Rights Home
  3. For Providers
  4. Compliance Enforcement
  5. Examples
  6. Case Examples
  • Civil Rights for Providers of Health Care and Human Services
    • Provider Obligations
    • Civil Rights Clearance for Medicare Provider Applicants
    • Compliance & Enforcement
      • Resolution Agreements
      • Enforcement Examples
    • Training
    • Resources for Covered Entities
    • Civil Rights Laws, Regulations & Guidance
      • Regulations Enforced by OCR
    • Civil Rights and COVID

Case Examples

 Civil Rights Enforcement Examples Involving HIV/AIDS

  • Williamston House (NC) - The assisted living facility agrees to change policies and procedures in order to accept residents with HIV/AIDS. (8/20/14) Read the HHS Bulletin  Read the Resolution Agreement
  • Windsor Rosewood Care Center, LLC (WRCC) (CA) - OCR Region IX entered into a Settlement Agreement with WRCC to ensure that individuals with HIV/AIDS have equal access to its skilled nursing facility, as required by Section 504 of the Rehabilitation Act of 1973.  After receiving an administrative complaint from the Contra Costa HIV Legal Service Project and conducting a comprehensive investigation, OCR issued a Violation Letter of Finding to WRCC, concluding that when it was owned and operated by Helios Healthcare, LLC, the skilled nursing facility violated Section 504 by denying admission to a Medicaid beneficiary because he was HIV-positive.  Under the Settlement Agreement, WRCC will establish non-discrimination, reasonable accommodation, and universal precautions policies; report to OCR for an eighteen month period; implement patient grievance procedures; and inform patients of their right to file with OCR and have their discrimination complaints investigated.  In addition, WRCC supervisory staff will receive comprehensive training from the Pacific AIDS Education and Training Center, which is funded by the HHS Health Resources and Services Administration, through the Ryan White HIV/AIDS Treatment Extension Act of 2009. Read the HHS Press Release(Spanish)  Read the Letter of Finding  Read the Settlement Agreement  Read OCR Director's "Guest Blog" on HIV.gov
  • Austin Orthopaedic Surgeon (TX) - OCR Region VI secured a Settlement Agreement with an orthopaedic surgeon in Austin, Texas, to ensure that individuals living with HIV/AIDS have equal access to medially appropriate treatment. After receiving an administrative complaint against the orthopaedic surgeon and conducting a thorough investigation, OCR issued a Letter of Finding, concluding that the surgeon violated Section 504 of the Rehabilitation Act of 1973, when he declined to perform knee surgery on an HIV-positive Latino male patient and instead referred the patient to another surgeon 200 miles away.  Under the settlement agreement, the orthopaedic surgeon, whose practice group sees an average of 200 patients per week, agreed that he and his staff will not deny or withhold medically appropriate treatment from patients solely because they are HIV-positive.  In addition, the surgeon will establish a non-discrimination policy, make reasonable modifications to his procedures to avoid discrimination against individuals living with HIV/AIDS, receive comprehensive training, implement patient grievance procedures, and inform patients of their right to file a complaint with OCR.  Read the Letter of Finding   Read the Settlement Agreement   Read the HHS Press Release
  • HospitalBuen Samaritano (P.R.) – OCR Region II secured Voluntary Corrective Action to substantially improve access to care for persons with HIV/AIDS at Hospital Buen Samaritano in Puerto Rico.  After OCR’s site visit, the Hospital, which serves seven Puerto Rico Municipalities with a total population of 300,000, hired a full-time Infectious Disease Specialist to care for persons with HIV disease; employed an Emergency Room Facilitator to address long wait times; revised its Emergency Room triage policy; reinstituted community outreach initiatives; and developed and implemented a grievance procedure to achieve compliance with Section 504 of the Rehabilitation Act of 1973.
  • A.T. Associates, Inc. (CA) - OCR Region IX secured Corrective Action at A.T. Associates’ nursing home chain to make approximately 200 additional nursing home beds available to persons with HIV/AIDS in Northern California. OCR investigated the complaint, which was filed by an African-American veteran who attempted to get admitted to an A. T. Associates nursing home after hip-replacement surgery. However, because of the complainant’s HIV status and young age, the nursing home refused to admit him. After completing the investigation, OCR intervened and required the nursing home chain (which consists of three Northern California skilled nursing facilities) to: (1) issue to all staff a new nondiscrimination policy expressly prohibiting HIV/AIDS discrimination and place the new policy in patient brochures; (2) provide annual mandatory staff training on the new nondiscrimination policy, procedures for admitting persons with HIV/AIDS, universal precautions, and the protection of patients’ health information privacy; (3) notify hospital discharge planners that its facilities now admit otherwise qualified persons with HIV/AIDS; and (4) affirm its compliance with Section 504 of the Rehabilitation Act of 1973; and the Age Discrimination Act of 1975.  Read the A.T. Associates Closure Letter
  • Milwaukee Orthopedic Surgeon (MI) - OCR Region V secured Voluntary Corrective Action to ensure equal access for individuals with HIV/AIDS.  The AIDS Resource Center of Wisconsin filed an administrative complaint with OCR alleging that in violation of Section 504 of the Rehabilitation Act of 1973, a Milwaukee orthopedic surgeon declined to perform surgery on the Affected Party after he tested positive for HIV.  During the OCR investigation, the surgeon chose to resolve the complaint voluntarily and agreed to:  (1) seek the opinion of an infectious diseased specialist before ruling out a course of treatment for a patient with HIV/AIDS; (2) implement a non-discrimination policy; (3) notify patients of the non-discrimination policy; (4) establish an HIV testing and counseling policy, consistent with the recommendations of the CDC; and (5) receive comprehensive HIV training from the American Academy of Orthopaedic Surgeons.
  • Lexington Health Care Center of Chicago Ridge (MI) - OCR Region V achieved Corrective Action to ensure equal access to a skilled nursing facility for individuals with HIV/AIDS. The AIDS Legal Council of Chicago filed an administrative complaint with OCR alleging that in violation of Section 504 of the Rehabilitation Act of 1973, Lexington Chicago Ridge, a 224 bed skilled nursing facility, discriminated against the Affected Party by denying him admission to the facility because he is HIV-positive.  After OCR investigated the complaint, Lexington Chicago Ridge agreed to:  (1) develop a non-discriminatory, open admissions policy; (2) disseminate its open admissions policy to twenty-three of its referral sources; (3) provide its infection control procedures to OCR for approval; and (4) train its staff in the OCR-approved infection control procedures.
Content last reviewed January 18, 2023
Back to top
Secretary Robert F. Kennedy Jr.

Follow @SecKennedy

HHS icon

Follow @HHSGov

HHS Email updates

Receive email updates from HHS.

Subscribe

HHS Logo

HHS Headquarters

200 Independence Avenue, S.W.
Washington, D.C. 20201
Toll Free Call Center: 1-877-696-6775​

  • Contact HHS
  • Careers
  • HHS FAQs
  • Nondiscrimination Notice
  • Press Room
  • HHS Archive
  • Accessibility Statement
  • Budget/Performance
  • Inspector General
  • Web Site Disclaimers
  • EEO/No Fear Act
  • FOIA
  • The White House
  • USA.gov
  • Vulnerability Disclosure Policy