HIPAA does not require proof of identity in these cases. However, your health care provider may have his or her own rules for verifying who is on the phone. You may want to ask your provider about her or his rules.
Created 9/16/08
If my family or friends call my health care provider to ask about my condition, will they have to give my provider proof of who they are?
Content created by Office for Civil Rights (OCR)
