Managing Websites: Resources and Guidance

If you are managing an existing website, it is essential to:

• Keep content up to date.
• Ensure that site users can complete their tasks.
• Use continuous user-centered practices.

Use the following guidance and resources to help manage your site successfully.

Web Writing and Plain Language 

• Writing Web Content
• Plain Language
• HHS Web Style Guide

Content Management and Archiving

• HHS Website Content Lifecycle Management (CLM) and Archive Guidance
• Archive Schedule
• Regularly scan for and fix broken links.

Accessibility

• Conduct regular 508 compliance testing.
  • Accessibility compliance checklists

User Experience

• Understand user behavior with web analytics and customer feedback. 
• Use search engine optimization to make sure people can find your site.
• Apply HHS Web Standards and Usability Guidelines.
• Evaluate your site with usability testing.
  • Usability testing resources from digital.gov, including links to a usability testing kit, videos, and previous trainings.
  • 18F user experience methods, including usability testing
  • Ensure proper documentation for site management and regular content review.