Skip to main content
U.S. flag

An official website of the United States government

Here’s how you know

Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

HTTPS

Secure .gov websites use HTTPS
A lock (LockA locked padlock) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Freedom 250 banner logo Join HHS in Celebrating Freedom 250
    • About HHS

      HHS is a U.S. executive department that touches the lives of nearly all Americans by protecting your rights, research, food safety, health care, aging, and much more.

      Explore About HHS
    • About the Department
      • Leadership
      • HHS Divisions
      • Organizational Chart
      • Priorities
      • Budget in Brief
      • Contact Us
    • Press Room
      • Press Releases
      • Request for Comment
      • Request for Interview
      • Connect on Social Media
      • HHS Live
      • Podcasts
    • Careers
      • Working at HHS
      • Opportunities for Attorneys
      • Join the Health Workforce
      • I am HHS
      • New Employee Orientation
      • Transportation Services
    • Standards and Compliance
      • Gold Standard Science
      • Accessibility
      • Plain Writing
      • Digital Communications Standards
      • Records Management
    • Accountability and Transparency
      • Freedom of Information Act (FOIA)
      • Open Government
      • No Fear Act
      • Privacy at HHS
    • NUTRITION IN AMERICA

      HHS is advancing the Make America Healthy Again agenda by putting nutrition at the center of health. President Trump and Secretary Kennedy flipped the food pyramid to encourage Americans to Eat Real Food.

      Explore Nutrition in America
    • Advancing Nutrition Education
    • Make Hospital Food Healthy Again
    • Eat Real Food
  • MAHA
    • Programs & Services

      HHS is responsible for public health, health care, and human/social services for the United States of America. This includes administering over 100 programs and services.

      Explore Programs & Services
    • Health Care
      • Find a Health Center
      • Find an Indian Health Service Facility
      • Find Support for Mental Health, Drugs, or Alcohol
      • Find a Cancer Center
      • Dental Care Options
      • Telehealth
    • Health Insurance
      • Medicare – 65+ or With Disability
      • Medicaid - Low-Income, With Disability, or Pregnant
      • Children’s Health Insurance Programs (CHIP)
      • Find Health Insurance Coverage
      • Insurance Help for Mental Health and Substance Use
      • No Surprise Medicals Bills
    • Social Services
      • Programs for Children and Families
      • Programs for People with Disabilities
      • Programs for Older Adults
      • Resources for Caregivers
    • Public Health and Prevention
      • Emergency Preparedness and Response
      • Healthy Lifestyle
      • Mental Health and Substance Use
      • Food Safety and Nutrition
      • Drug and Product Safety
    • Health Research and Information
      • National Library of Medicine
      • Surgeon General Reports
      • Health Data
      • National Center for Health Statistics
      • Medline Plus
      • Clinical Research Studies
      • Volunteering to Participate in Research
    • Laws & Regulations

      HHS protects and helps you understand the laws and regulations, also known as "rules," that govern the nation. You also have the power to voice your opinion on these laws and regulations.

      Explore Laws & Regulations
    • Regulatory Information
      • What is a Rule?
      • Find Rules by Division
      • Comment on Open Rules
      • Suggest Deregulatory Actions
      • Understand Key Federal Laws
    • Civil Rights
      • Your Civil Rights
      • Civil Rights Laws Enforced by HHS
      • Health Information Privacy
      • Substance Use Disorder Patient Confidentiality
      • Conscience and Religious Freedom
    • Laws and Regulations by Topic
      • HIPAA Privacy Rule
      • Health Insurance Protections
      • Health IT Legislation
      • Food and Drug Safety
      • Public Health Emergencies
    • Human Research Protections
      • The Belmont Report
      • Regulations, Policy, and Guidance
      • Human Subjects Regulations (45 CFR 46)
      • Register IRBs and Obtain FWAs
      • Trainings, Tutorials, and Workshops
      • International Research
    • Complaints and Appeals
      • File a Medicare Complaint
      • File a HIPAA Complaint
      • File a Civil Rights Complaint
      • Appeal an Insurance Company Decision
      • Report Fraud, Waste, and Abuse to OIG
      • Report a Problem to the FDA
      • Report a Tip on the Chemical and Surgical Mutilation of Children
    • Grants & Contracts

      HHS gives the most money in grants of any federal agency in the U.S. Find out about our grants and how your organization can apply for them. We also provide information on how you can work with us and our support of small businesses.

      Explore Grants & Contracts
    • Grants
      • Get Ready for Grants Management
      • Grant Policies and Regulations
      • Research Grants and Funding from NIH
      • Search Grants.gov
      • Avoid Grant Scams
      • Contact HHS Grant Officials
    • Contracts
      • Get Ready to Do Business with HHS
      • Programs for Businesses
      • Contract Policies and Regulations
      • Search Opportunities on SAM.gov
      • Contact HHS Contracting Managers
    • Small Business
      • Contract Opportunities
      • Small Business Programs
      • Small Business Resources
      • Contact Small Business Staff
    • Radical Transparency

      HHS protects and helps you understand the laws and regulations, also known as "rules," that govern the nation. You also have the power to voice your opinion on these laws and regulations.

      Explore Radical Transparency
    • CDC’s ACIP Conflicts of Interest
    • Ending Anti-Semitism on College Campuses
    • Ending Wasteful Spending
    • Keeping Food Ingredients Safe
    • Chemical Contaminants Transparency Tool
Breadcrumb
  1. Home
  2. About HHS
  3. Agencies
  4. DAB
  5. Decisions
  6. ALJ Decision…
  7. 2018
  8. Achieve Health Care Services, Inc., DAB CR5105 (2018)
  • Departmental Appeals Board (DAB)
  • About DAB
    • Organizational Overview
    • Who are the Judges?
    • DAB Divisions
    • Contact DAB
  • Filing an Appeal Online
    • DAB E-File
    • Medicare Operations Division (MOD) E-File
  • Different Appeals at DAB
    • Appeals to DAB Administrative Law Judges (ALJs)
      • Forms
      • Procedures
    • Appeals to Board
      • Practice Manual
      • Guidelines
      • Regulations
      • National Coverage Determination Complaints
    • Appeals to the Medicare Appeals Council (Council)
      • Forms
      • Fully Integrated Duals Advantage (FIDA) Demonstration Project
  • Alternative Dispute Resolution Services
    • Mediation
    • ADR Training
    • Other ADR Services
  • DAB Decisions
    • Board Decisions
    • DAB Administrative Law Judge (ALJ) Decisions
    • Medicare Appeals Council (Council) Decisions
  • Stakeholder Feedback
  • Careers
    • Open Career Opportunities
    • Internships & Externships

Achieve Health Care Services, Inc., DAB CR5105 (2018)


Department of Health and Human Services
DEPARTMENTAL APPEALS BOARD
Civil Remedies Division

Achieve Health Care Services, Inc.,
(NPI: 1366628307)
Petitioner,

v.

Respondent

Docket No. C-18-476
Decision No. CR5105
May 21, 2018

DECISION

I grant summary judgment to the Centers for Medicare & Medicaid Services (CMS) sustaining one of its contractor’s determinations, as was affirmed on reconsideration, to revoke the Medicare billing privileges of Petitioner, Achieve Health Care Services, Inc., a home health care agency.

I.  Background

CMS moved for summary judgment.  In support of its motion it offered seven exhibits, identified as CMS Ex. 1-CMS Ex. 7.  Petitioner opposed the motion and also offered seven exhibits, identified as P. Ex. 1-P. Ex. 7.

It is unnecessary that I rule on the admissibility of the parties’ exhibits inasmuch as I grant summary judgment based on undisputed material facts.  I refer to some of the exhibits in this decision but only to illustrate facts that are not in dispute.

Page 2

II. Issue, Findings of Fact and Conclusions of Law

A. Issue

The issue is whether a regulatory basis exists to revoke Petitioner’s Medicare participation.

B. Findings of Fact and Conclusions of Law

A Medicare-participating home health care agency must comply with all applicable regulations that govern its participation.  Failure to do so is grounds for CMS or one of its contractors to revoke the agency’s participation in Medicare.  42 C.F.R. § 424.535.

CMS alleges that Petitioner failed to comply with the requirements of 42 C.F.R. § 424.535(a)(5)(i).  This regulation authorizes revocation of a provider or a supplier’s participation in Medicare if it is “[n]o longer operational to furnish Medicare-covered items or services.”  “Operational” is a defined term.  In order to be “operational” a provider or a supplier must:

Ha[ve] a qualified physical practice location, [be] open to the public for the purpose of providing health care related services, [be] prepared to submit valid Medicare claims, and [be] properly staffed, equipped, and stocked . . . to furnish these items or services.

42 C.F.R. § 424.502 (emphasis added).

The undisputed facts establish that Petitioner was not operational on two occasions because it was not open to the public on those occasions.  On April 7 and April 21, 2017, an inspector attempted to visit Petitioner’s business premises during posted business hours only to find on each occasion that the door to the premises was locked and that no one answered when he knocked on the door.  CMS Ex. 1 at 2; CMS Ex. 7; see CMS Ex. 2 at 1-2, 4-5.

These undisputed facts are ample support for the determination to revoke Petitioner’s Medicare participation.  As I have explained, the definition of “operational” includes the requirement that a participating supplier or provider be open to the public for the purpose of providing health care related services.  Petitioner was not open to the public on the two occasions when the inspector attempted to visit Petitioner’s premises during posted business hours.

Petitioner argues that it was operational, asserting that on the dates in question it was paying rent, issuing payroll, and using electricity.  For purposes of this decision I accept these representations as true.  However, they beg the question.  The fact that Petitioner

Page 3

may have met part of the definition of being “operational” doesn’t prove that it met the entire definition.  Being open and accessible to the public is a critical element of the definition of the term.  Paying rent, issuing payroll, and using electricity do not gainsay the facts that Petitioner’s facility was locked and that no one answered the door when the inspector sought to obtain entry on two occasions during posted business hours.

Petitioner argues also that the failure of the inspector to gain access on the dates and times in question may have been simply unfortunate timing accidents.  It contends that on at least one of the two occasions its facility may have been closed because its staff was out to lunch.  However, a facility may not use its staff being out to lunch as an excuse for its being closed during posted business hours.  Petitioner represented to the public that it would be open during certain specified hours.  In order to be operational it had to be open when it said that it would be open.1

/s/

Steven T. Kessel Administrative Law Judge

  • 1In its request for reconsideration Petitioner speculated that disgruntled former employees may have locked the door to its business premises as a means of retaliating against being fired.  Petitioner did not offer evidence to substantiate that assertion nor has it raised this defense before me.
Back to top
Secretary Robert F. Kennedy Jr.

Follow @SecKennedy

HHS icon

Follow @HHSGov

HHS Email updates

Receive email updates from HHS.

Subscribe

HHS Logo

HHS Headquarters

200 Independence Avenue, S.W.
Washington, D.C. 20201
Toll Free Call Center: 1-877-696-6775​

  • Contact HHS
  • Careers
  • HHS FAQs
  • Nondiscrimination Notice
  • Press Room
  • HHS Archive
  • Accessibility Statement
  • Privacy Policy
  • Budget/Performance
  • Inspector General
  • Web Site Disclaimers
  • EEO/No Fear Act
  • FOIA
  • The White House
  • USA.gov
  • Vulnerability Disclosure Policy