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  1. HHS
  2. HIPAA Home
  3. For Professionals
  4. FAQ
  5. Facility Directories
  • Authorizations (30)
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  • Facility Directories (7)
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  • Privacy Rule: General Topics (12)
  • Protected Health Information (2)
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Facility Directories

Yes, the HIPAA Privacy Rule allows this communication to occur, as long as the patient has been informed of this use and disclosure, and does not object. The Privacy Rule provides that a hospital or other covered health care provider may maintain in a directory the following information about that individual: the individual’s name; location in the facility; health condition expressed in general terms; and religious affiliation.

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Covered hospitals and other covered health care providers can use a facility directory to inform visitors or callers about a patient’s location in the facility and general condition.

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Yes. The Privacy Rule permits covered entities to maintain more than one type of patient directory, and to maintain multiple versions of them, provided that the other requirements at 45 CFR 164.510(a) also are followed.

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The fact that a patient has been

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The phone number of the patient's room in the facility may be released as part of the directory information about the patient's location in the facility, provided that the other requirements at 45 CFR 164.510(a) also are followed.

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Providers and health plans covered by the HIPAA Privacy Rule can share patient information in all of the following ways:

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Health care providers cannot invite or allow media personnel, including film crews, into treatment or other areas of their facilities where patients’ PHI will be accessible in written, electronic, oral, or other visual or audio form, or otherwise make PHI accessible to the media, without prior written authorization from each individual who is or will be in the area or whose PHI otherwise will be accessible to the media.

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