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SORN 09-90-0041

System name: Consumer Mailing List, HHS/OS/OCA.

Security classification: None.

System location: 1009 Premier Bldg., 1725 Eye Street, NW, Washington, DC 20201.

Categories of individuals covered by the system: Individual consumers media representatives, academicians, librarians, business and government officials.

Categories of records in the system: Names and address of individuals and organizations.

Authority for maintenance of the system: Executive Order 011583 of February 24, 1971 and Reorganization Plan 01 of 1953.

Purpose(s):

Used by the United States Office of Consumer Affairs Consumer Information staff to distribute information on current consumer topics to consumers, academicians, librarians, business, government and the media.

Routine uses of records maintained in the system, including categories of

users and the purposes of such uses:

Used by the OCA, Consumer Information staff to distribute information on current consumer topics to consumers, academicians, librarians, business, government and the media. Disclosure may be made to a congressional office from the record of an individual in response to an inquiry from the congressional office made at the request of that individual. In the event of litigation the defendant, is (a) the Department, any component of the Department, or any employee of the Department in his or her official capacity; (b) the United States where the Department determines that the claim, if successful is likely to directly affect the operations of the Department or any of its components;

or (c) any Department employee in his or her individual capacity where the Justice Department has agreed to represent such employee, the Department may disclose such records as it deems desirable or necessary to the Department of Justice to enable that Department to present an effective defense provided such disclosure is compatible with the purpose for which the records were collected.

Records may be disclosed to student volunteers, individuals working under a personal services contract, and other individuals performing functions for the Department but technically not having the status of agency employees, if they need access to the records in order to perform their assigned agency functions.

Policies and practices for storing, retrieving, accessing, retaining, and disposing of records in the system:

Storage: Conventional file cabinets and computers.

Retrievability: By name, organization, and Zip Code.

Safeguards: Personnel screening during working hours and secured building after working hours.

Retention and disposal: Files are updated periodically and disposed of through normal trash and erasure of computer tapes.

System manager(s) and address: Director, Consumer Information, 1009 Premier Bldg., 1725 Eye Street, NW, Washington, DC 20201.

Notification procedure: Director, Office of Management and Consumer Complaints, 1009 Premier Bldg., 1725 Eye Street, NW, Washington, DC 20201.

Record access procedures: Same as notification procedures. Requesters should also reasonably specify the record contents being sought. (These access procedures are in accordance with Department Regulations (45 CFR 5b.5(a)(2)) Federal Register, October 8, 1975, page 47410.)

Contesting record procedures: Contact the official at the address specified under notification procedures above, and reasonably identify the record and specify the information to be contested and corrective action sought with supporting justification. (These procedures are in accordance with Department Regulations (45 CFR 5b.7) Federal Register, October 8, 1975, page 47411.)

Record source categories: Correspondence and telephone calls from individual consumers, business, academicians, librarians, and government officials.

Systems exempted from certain provisions of the act: None.

Content created by Freedom of Information Act (FOIA) Division
Content last reviewed December 28, 2017
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