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How do I get a new Medicare card if my card is lost, stolen, or damaged? How do I change my contact information?

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go to Sign In or Create an Account.

Once you are logged in to your account, select the "Replacement Documents" tab.  Then select “Mail my replacement Medicare Card.”

Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security.

If you can’t or prefer not to use the online service:

  • Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, from 7 a.m. to 7 p.m.; or
  • Contact your local Social Security office.

Category

Medicare and Medicaid
Content created by Digital Communications Division (DCD)
Content last reviewed on March 11, 2016