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Review of Resources, Help Desks, and Call Centers for Marketplace Agents and Brokers

Guidance for presentation regarding new webinar platimum and features, Agents and Brokers resources webpage, other online resources, help desks and call centers, best practices for troubleshooting technical issues, and Marketplace updates.

Download the Guidance Document

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: March 15, 2018

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.