Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: November 04, 2015

Program Area: Vendor Management, Payments, and Collections (VMPC)

Question: How does an Issuer access the Centers for Medicare & Medicaid Services (CMS) zONE website?

Answer: The website is https://zone.cms.gov. An issuer will need a Collaborative Application Lifecycle Tool, (CALT) User ID and Password to access the site. Once on the site go to the 'Issuer Community' and simply click on the 'Request Membership' to be made a member which will allow Issuers to access information and documents.

HHS is committed to making its websites and documents accessible to the widest possible audience, including individuals with disabilities. We are in the process of retroactively making some documents accessible. If you need assistance accessing an accessible version of this document, please reach out to the guidance@hhs.gov.

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.