Toolkit Part 2: Using a reader-centered approach
Guidance for links to the download for Toolkit Part 2, Using a reader-centered approach to develop and test written material
Final
Issued by: Centers for Medicare & Medicaid Services (CMS)
Issue Date: February 11, 2020
This page links to the download for Toolkit Part 2, Using a reader-centered approach to develop and test written material. This part covers the following topics:
- Preface about the Toolkit
- What is the Toolkit?
- What topics are covered in the Toolkit?
- A reader-centered approach
- Remember that you are writing for your readers, not yourself.
- How do you differ from your intended readers?
- Look at motivation from your readers' point of view.
- Learn by observing where and how the material will be used.
- Focus on removing common barriers.
- How can you create low barrier material?
- Orient toward the subset of readers who are less knowledgeable, less attentive, and less skilled at reading.
- Get help from readers on what to say and how to say it.
- What kinds of help can you get?
- What methods can you use?
- Rely on feedback from readers as the ultimate test.
To view Toolkit Part 2, click the download listed below. You are also allowed to save or print a copy of this download from your personal computer.
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