Suggested Language for Plan Customer Service Script Related to Activation of Premium Withholding for 2009 Plan Enrollment
Guidance for Sponsor Plan customer service providing suggested language (script) to use with a Medicare beneficiary who has made an initial request for premium withholding as their premium payment option, or who is currently in premium withhold and has switched plans.
Issued by: Centers for Medicare & Medicaid Services (CMS)
Issue Date: January 01, 2020
DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.