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Publication of a Modified Health Plan Management System (HPMS) System of Record (SOR) – 09-70-0500

Guidance for: Health Plan Management System (HPMS) System of Record (SOR) was published on January 14, 2008. CMS modified this SOR to incorporate the Complaint Tracking Module (CTM) as well as the collection of information from plan organizations pertaining to individuals who market and/or sell health insurance and prescription drug plan products on behalf of plan organizations.

Download the Guidance Document

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: January 17, 2008

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.