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Non-Emergency Medical Transportation (NEMT)

Guidance for beneficiaries who need assistance getting to and from medical appointments. This includes factsheets, educational videos and handouts on NEMT.

Final

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: July 15, 2020

Image Depicting Transportation
Non-Emergency Medical Transportation (NEMT)

Non-emergency medical transportation (NEMT) is an important benefit for people who need assistance getting to and from medical appointments. Our resources for providers explain important guidelines such as the difference between emergency and non-emergency medical transportation, accepted types of transportation, the types of transportation service delivery systems, and driver and vehicle acceptance criteria. We also discuss common fraud schemes and provide fraud and abuse prevention tips. The fact sheet for beneficiaries gives an overview of the NEMT benefit.

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DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.