Medicare Managed Care Manual Chapter 5 - Quality Improvement Program
Guidance for the MA and PDP Quality Strategy include a vision, mission, five core values, and six goals : To ensure that Medicare beneficiaries enrolled in MAOs
receive efficient, high quality care and services every time; To lead and develop the infrastructure, tools, and performance measures for MAOs to provide integrated coordinated care and the best services for every beneficiary across all plan types. The five core values are Robust, Consumer Friendly, Comparable, Comprehensive, and Transparent.
Issued by: Centers for Medicare & Medicaid Services (CMS)
Issue Date: April 08, 2014
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