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Medicare Beneficiary Ombudsman Open Door Forum

Guidance for Medicare Beneficiary Ombudsman Open Door Forum (ODF) that will provide an opportunity for beneficiaries and their caregivers and advocates to publicly interact with the Medicare Beneficiary Ombudsman to discuss issues and concerns regarding ways to improve the systems and processes within the Medicare program

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: March 26, 2019

Overview:

The Medicare Beneficiary Ombudsman Open Door Forum (ODF) will provide an opportunity for beneficiaries and their caregivers and advocates to publicly interact with the Medicare Beneficiary Ombudsman to discuss issues and concerns regarding ways to improve the systems and processes within the Medicare program.

The Office of the Medicare Beneficiary Ombudsman welcomes your feedback on its ODF. We want to ensure these forums are topical, address your information needs, and provide you with the opportunity to share with the Ombudsman feedback on program successes and opportunities to improve the beneficiary's service experience. Please submit ODF feedback or suggestions (via the link under the "Related Links Inside CMS" section below) to let us know if this ODF meets your needs and how it might be improved. We also welcome suggestions on topics for future ODFs. Please note that this link is for feedback and suggestions for the Ombudsman ODF and not for general questions or comments.

If you have general questions or comments you can submit them via the Medicare Beneficiary Ombudsman webpage via the link in the "Related Links Inside CMS" section below. 

To receive notice when the next Medicare Beneficiary Ombudsman Open Door Forum is scheduled, please refer to the "Related Links" section below to sign up on the Mailing List.

HHS is committed to making its websites and documents accessible to the widest possible audience, including individuals with disabilities. We are in the process of retroactively making some documents accessible. If you need assistance accessing an accessible version of this document, please reach out to the guidance@hhs.gov.

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.