Medicare Advantage and Prescription Drug Plan (MA & PDP) CAHPS® Survey Quality Assurance Protocols & Technical Specifications Version 11.0
The Quality Assurance Protocols & Technical Specifications for the Medicare Advantage & Prescription Drug Plan (MA & PDP) CAHPS® Survey was developed by the Centers for Medicare & Medicaid Services (CMS) to standardize the data collection process and to ensure that the survey data collected across survey vendors are comparable. The intended audience is MA & PDP contracts and survey vendors that administer the survey for MA & PDP contracts.
Final
Issued by: Centers for Medicare & Medicaid Services (CMS)
DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.