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Electronic Correspondence Referral System (ECRS) Updates to the Hierarchy Business Rules For Part D Drug Records and Added Alert Notifications Closed Request Inquiries Block, Completed ECRS Request and Inquiry Page, New Action Code Options and Clarified…

The purpose of this Change Request (CR) is to inform the Medicare Administrative Contractors (MACs) of modifications to the ECRS Web User Guide. The Centers for Medicare & Medicaid Services has made updates to the hierarchy rules used for Part D drug transactions along with the the addition of new ECRS web search pages and options to improve the ECRS user experience and clarified Zip file usage.

Download the Guidance Document


Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: April 28, 2023

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.