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Contract Year 2011 Annual Election Period (AEP)

Guidance for the 2011 Annual Enrollment Period (AEP), the Centers for Medicare & Medicaid Services (CMS) continued its national surveillance program in order to protect beneficiaries from inappropriate marketing of Medicare Advantage and Prescription Drug Plan sponsors (herein referred to as “plan sponsors”). The surveillance program, overseen by a highly collaborative team of Regional and Central Office managers and staff (“the Surveillance Team”), consisted of secret shopping of plan sponsored marketing events, comprehensive outreach and collaboration with internal and external partners and other oversight efforts.

Download the Guidance Document

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: September 13, 2011

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.