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CMS Research, Statistics, Data & Systems- Health Plan Management System (HPMS) Overview

Guidance for CMS Research, Statistics, Data & Systems with overview of the Health Plan Management System (HPMS).

Final

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: August 12, 2020

The Centers for Medicare & Medicaid Services' (CMS) Health Plan Management System (HPMS) is a web-enabled information system that serves a critical role in the ongoing operations of the Medicare Advantage (MA) and Part D programs.

HPMS services the MA and Part D programs in two central ways. First, HPMS functionality facilitates the numerous data collection and reporting activities mandated for these entities by legislation. Second, HPMS provides support for the ongoing operations of the plan enrollment and plan compliance business functions as well as for longer-term strategic planning and program analysis.

Specifically, HPMS supports the following business processes for all private health and drug plans participating in the MA and Part D programs:

  • Contract and plan enumeration and management
  • Application submission and review
  • Formulary submission and review
  • Bid and benefit package submission and review
  • Electronic contracting and certifications
  • Marketing material submission and review
  • Audit and assessment of plan performance
  • Plan payment reconciliation data reporting
  • Part D drug pricing and pharmacy data submissions
  • Fiscal soundness
  • Complaint tracking
  • Compliance
  • Plan data reporting and performance metrics
  • Financial, plan bid, and plan data reporting audits
  • Coverage gap discount program
  • Electronic health record reporting
  • Cost reporting and audit
  • Plan connectivity
  • Operational data exchanges
  • Online Enrollment Center (OEC) management
  • Data support for the Medicare & You handbook and Medicare Plan Finder
  • Quality improvement
  • Research and evaluation

Because of its crosscutting nature, HPMS has a broad user base comprised of internal CMS staff, private health and drug plans, pharmaceutical manufacturers, States, consultants and third party vendors, external federal agencies, and CMS contractors.

HHS is committed to making its websites and documents accessible to the widest possible audience, including individuals with disabilities. We are in the process of retroactively making some documents accessible. If you need assistance accessing an accessible version of this document, please reach out to the guidance@hhs.gov.

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.