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CMS Data Center Shutdown and its Impact on HPMS and the Loading of 1-800-Medicare Complaints

Guidance for: Due to the shutdown, CMS will not be able to perform the regularly scheduled load of 1-800-Medicare complaints into the HPMS Complaint Tracking Module (CTM) on Saturday, April 5, 2008. Consequently, these complaints will be loaded into the CTM on Monday, April 7, 2008.

Download the Guidance Document

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: March 28, 2008

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.