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HHS Guidance Documents
Title OpDiv/StaffDiv Guidance Status Sort descending Issue Date
Standard Operating Procedures for Assisters in the Individual Federally-facilitated Marketplaces: SOP 7 - Lower Costs of Coverage  Centers for Medicare & Medicaid Services (CMS) Final
Standard Operating Procedures for Assisters in the Individual Federally-facilitated Marketplaces: SOP 2 – Assess Consumers’ Knowledge & Needs   Centers for Medicare & Medicaid Services (CMS) Final
Individual Coverage Health Reimbursement Arrangements: Policy and Application Overview  Centers for Medicare & Medicaid Services (CMS) Final
Marketplace 101: Find Health Options that Meet Consumer Needs and Fit their Budget  Centers for Medicare & Medicaid Services (CMS) Final
September 2020 Marketplace Assister Newsletter  Centers for Medicare & Medicaid Services (CMS) Final
Requirements and Best Practices for Assisters on Providing Remote Consumer Assistance  Centers for Medicare & Medicaid Services (CMS) Final
Marketplace Eligibility Appeals – Eligibility Appeals Process Overview  Centers for Medicare & Medicaid Services (CMS) Final
Summary of Benefits and Coverage (SBC) Template - Navajo Standard Format  Centers for Medicare & Medicaid Services (CMS) Final
Summary of Benefits and Coverage (SBC) Template - Navajo Accessible Format  Centers for Medicare & Medicaid Services (CMS) Final
Summary of Benefits and Coverage (SBC) Template - Navajo Oral Translation  Centers for Medicare & Medicaid Services (CMS) Final
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