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HHS Guidance Submissions

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HHS Guidance Documents
Title OpDiv/StaffDiv Guidance Status Sort descending Issue Date
COVID-19 Fast Facts for Assisters  Centers for Medicare & Medicaid Services (CMS) Final
Standard Operating Procedures for Assisters in the Individual Federally-facilitated Marketplaces: SOP 4 - Verify Identity and Resolve Potential Data Matching Inconsistencies  Centers for Medicare & Medicaid Services (CMS) Final
Standard Operating Procedures for Assisters in the Individual Federally-facilitated Marketplaces: Assister SOP 9 – Pay Health Plan Premium  Centers for Medicare & Medicaid Services (CMS) Final
Standard Operating Procedures for Assisters in the Individual Federally-facilitated Marketplaces: SOP 7 - Lower Costs of Coverage  Centers for Medicare & Medicaid Services (CMS) Final
Standard Operating Procedures for Assisters in the Individual Federally-facilitated Marketplaces: SOP 2 – Assess Consumers’ Knowledge & Needs   Centers for Medicare & Medicaid Services (CMS) Final
Individual Coverage Health Reimbursement Arrangements: Policy and Application Overview  Centers for Medicare & Medicaid Services (CMS) Final
Marketplace 101: Find Health Options that Meet Consumer Needs and Fit their Budget  Centers for Medicare & Medicaid Services (CMS) Final
September 2020 Marketplace Assister Newsletter  Centers for Medicare & Medicaid Services (CMS) Final
Requirements and Best Practices for Assisters on Providing Remote Consumer Assistance  Centers for Medicare & Medicaid Services (CMS) Final
Marketplace Eligibility Appeals – Eligibility Appeals Process Overview  Centers for Medicare & Medicaid Services (CMS) Final
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