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Numbers At A Glance

(As of January 31, 2009)

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Status of All Complaints, April 14, 2003 through January 31, 2009

Status of All Complaints

Complaints Remaining Open

6,019

14% of Total

Complaints Resolved

35,788

86% of Total

Total Complaints Received

41,807

 

* Referrals to DOJ - 448, Referrals to CMS - 285




Total Investigated Resolutions, April 14, 2003 through January 31, 2009
Total Investigated Resolutions 

Status of All Complaints

Corrective Action Obtained (Change Achieved)

7,861

67% of Total

No Violation

3,930

33% of Total

Total Complaints Investigated

11,791

 




Bar graph showing Investigated Resolutions. 2003 79 no violation, 260 corrective action, 339 total. 2004 359 no violation, 1,033 corrective action, 1,392 total. 2005 642 no violation, 1,161 corrective action, 1,803 total. 2006 895 no violation, 1,571 corrective action, 2,466 total. 2007 715 no violation, 1,484 corrective action, 2,199 total. 2008 1,163 no violation, 2,210 corrective action, 3,373 total.

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