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Numbers at a Glance

(As of December 31, 2008)

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Status of All Complaints

Complaints Remaining Open

6,054

15% of Total

Complaints Resolved

35,053

85% of Total

Total Complaints Received

41,107

 

* Referrals to DOJ - 448, Referrals to CMS - 285





Total Investigated Resolutions 

Status of All Complaints

Corrective Action Obtained (Change Achieved)

7,729

67% of Total

No Violation

3,858

33% of Total

Total Complaints Investigated

11,587

 




Bar graph showing Investigated Resolutions. 2003 79 no violation, 260 corrective action, 339 total. 2004 359 no violation, 1,033 corrective action, 1,392 total. 2005 642 no violation, 1,161 corrective action, 1,803 total. 2006 895 no violation, 1,571 corrective action, 2,466 total. 2007 715 no violation, 1,484 corrective action, 2,199 total.

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