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Numbers at a Glance

(As of November 30, 2008)

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Status of All Complaints

Complaints Remaining Open

6,286

15% of Total
Complaints Resolved

34,383

85% of Total
Total Complaints Received

40,248

 
* Referrals to DOJ - 443, Referrals to CMS - 276




Total Investigated Resolutions
Corrective Action Obtained (Change Achieved)

7,570

67% of Total
No Violation

3,785

33% of Total
Total Complaints Investigated

11,355

 



Bar graph showing Investigated Resolutions. 2003 79 no violation, 260 corrective action, 339 total. 2004 359 no violation, 1,033 corrective action, 1,392 total. 2005 642 no violation, 1,161 corrective action, 1,803 total. 2006 895 no violation, 1,571 corrective action, 2,466 total. 2007 715 no violation, 1,484 corrective action, 2,199 total.
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