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Numbers at a Glance

(As of May 31, 2009)

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Total Investigated Resolutions

Status of All Complaints  
Complaints Remaining Open 5,907 13% of Total
Complaints Resolved 38,329 87% of Total
Total Complaints Received 44,236  

* Referrals to DOJ - 457, Referrals to CMS - 309

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Total Investigated Resolutions

Total Investigated Resolutions    
Corrective Action Obtained (Change Achieved) 8,571 67% of Total
No Violation 4,266 33% of Total
Total Complaints Investigated 12,837  

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Bar graph showing Investigated Resolutions. 2003 79 no violation, 260 corrective action, 339 total. 2004 359 no violation, 1,033 corrective action, 1,392 total. 2005 642 no violation, 1,161 corrective action, 1,803 total. 2006 895 no violation, 1,571 corrective action, 2,466 total. 2007 715 no violation, 1,484 corrective action, 2,199 total. 2008 1,163 no violation, 2,210 corrective action, 3,373 total.

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Content created by Office for Civil Rights (OCR)
Content last reviewed on July 26, 2013
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