Small Business Health Options Program (SHOP) FAQ
Guidance for FAQ regarding Employer/Employee Interaction and Payment
Program Area: Small Business Health Options Program (SHOP)
Question: Since employers usually short pay their bill to indicate that they are dropping coverage for a member, how is the FF-SHOP going to communicate and educate consumers about this since it is a very common behavior?
Answer: For plan years beginning on and after January 1, 2015, employers will be expected to pay either 1) total invoiced amount, or 2) total account balance. The amount due at anytime will be available online within the FF-SHOP payment portal.
Issued by: Centers for Medicare & Medicaid Services (CMS)
Issue Date: February 21, 2014
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