Small Business Health Options Program (SHOP) FAQ
Guidance for FAQ regarding Issuer Participation Requirements and HICS
Program Area: Small Business Health Options Program (SHOP)
Question: When will the Centers for Medicare & Medicaid Services (CMS) send guidance and regulations to issuers regarding how to respond to Small Business Health Options Program (SHOP)/Health Insurance Casework System (HICS) cases?
Answer: Issuers should follow the same established policies for handling SHOP HICS cases as other Marketplace cases.
Issued by: Centers for Medicare & Medicaid Services (CMS)
Issue Date: December 15, 2014
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