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Small Business Health Options Program (SHOP) FAQ

Guidance for FAQ regarding 834 Transaction and Maintenance Transaction

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: October 17, 2014

Program Area: Small Business Health Options Program (SHOP)

Question: If a member switches plans (and therefore the first 5 digits of the Exchange Assigned Subscriber/Member ID changes), will the remaining "10-Digit ID" change?

Answer: No, the 10-digit ID that is part of the Exchange Assigned Subscriber/Member ID will not change when a member switches plans.

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DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.