Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: September 17, 2014

Program Area: Small Business Health Options Program (SHOP)

Question: After the FF-SHOP grace period and reinstatement windows have passed, are issuers accountable to collect outstanding payments or will the FF-SHOP collect payments?

Answer: Once the grace period and reinstatement windows have passed, the FF-SHOP will no longer collect outstanding payments. Issuers may collect outstanding premium payments pursuant to applicable state law but only once the grace period and reinstatement windows have passed.

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