Small Business Health Options Program (SHOP) FAQ
Guidance for FAQ regarding 834 Transaction and Cancellation Transaction
Program Area: Small Business Health Options Program (SHOP)
Question: If an employer does not pay the initial premium payment and the Federally-facilitated Small Business Health Options Program (FF-SHOP) sends a cancellation transaction to the issuer, will the FF-SHOP send the cancellation at the member level, the group level, or both?
Answer: When the FF-SHOP does not receive the initial binder payment in a timely manner, the FF-SHOP will send a cancellation transaction at the subscriber and group level.
Issued by: Centers for Medicare & Medicaid Services (CMS)
Issue Date: September 05, 2014
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