Small Business Health Options Program (SHOP) FAQ
Guidance for FAQ regarding Issuer Support and SHOP Call Center
Program Area: Small Business Health Options Program (SHOP)
Question: Will issuers be able to view an employer group's payment history?
Answer: No, issuers will not be able to review the payment history of employer groups; however, issuers may call the Small Business Health Options Program (SHOP) Call Center (prompt #5) to check on the payment status of an employer group.
Issued by: Centers for Medicare & Medicaid Services (CMS)
Issue Date: August 26, 2014
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