Small Business Health Options Program (SHOP) FAQ
Guidance for FAQ regarding 820 Transaction and Processing
Program Area: Small Business Health Options Program (SHOP)
Question: Will FF-SHOP payments be held for a certain amount of time to ensure funds are valid before sending to issuers? Or will Non-Sufficient Funds (NSFs) be sent on 820 transactions?
Answer: The FF-SHOP will generally send payments to issuers each Friday for the prior week's payments received and paid in full. The FF-SHOP process allows for NSFs to occur before payments are made to issuers. If a payment made to an issuer is later deemed NSF, the FF-SHOP will reflect the NSF on a future 820 transaction.
Issued by: Centers for Medicare & Medicaid Services (CMS)
Issue Date: August 01, 2014
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