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Small Business Health Options Program (SHOP) FAQ

Guidance for FAQ regarding 834 Transaction and Termination Transaction

Program Area: Small Business Health Options Program (SHOP)

Question: Section 9.6.1 of the 834 Companion Guide lists new cancellation and termination reason codes for the 2750 Reporting Loop. Are issuers required to identify and report on all of these codes?

Answer: The Federally-facilitated Small Business Health Options Program (FF-SHOP) Marketplace does not allow issuers to report cancellations or terminations. Only the FF-SHOP will send cancellation and termination transactions to issuers.

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: August 01, 2014

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