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Small Business Health Options Program (SHOP) FAQ

Guidance for FAQ regarding 820 Transaction and Companion Guide

Program Area: Small Business Health Options Program (SHOP)

Question: Will Non-Sufficient Funds Transactions (NSFs) and refunds have a distinct payment type code, so issuers can distinguish NSFs and refunds from billing adjustments?

Answer: NSFs are specified using ADJ Payment Type Codes, and the FF-SHOP will recoup NSF amounts by adjusting the issuer total payment amount. In addition, the FF-SHOP will not request refunds from issuers; instead the FF-SHOP will recoup the amount from subsequent issuer payments.

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: July 16, 2014

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