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Small Business Health Options Program (SHOP) FAQ

Guidance for FAQ regarding 834 Transaction and Cancellation Transaction

Program Area: Small Business Health Options Program (SHOP)

Question: For dependent-level cancellations, will the Federally-facilitated Small Business Health Options Program (FF-SHOP) send issuers data for the entire employer contract (as is the case in the Individual Market) or will the FF-SHOP only send data from the dependent portion of the record?

Answer: When a dependent's coverage is cancelled, the FF-SHOP will only send the dependent record. As applicable, the transaction may also include a financial change.

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: July 16, 2014

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