Small Business Health Options Program (SHOP) FAQ
Guidance for FAQ regarding 820 Transaction and Processing
Program Area: Small Business Health Options Program (SHOP)
Question: How will the Federally-facilitated Small Business Health Options Program (FF-SHOP) handle a group payment with non-sufficient funds (NSF)?
Answer: The FF-SHOP will attempt to collect the outstanding payment owed from the group. In addition, the FF-SHOP will reduce any funds related to NSF that were already paid to an issuer and notate this adjustment on the corresponding 820 transaction.
Issued by: Centers for Medicare & Medicaid Services (CMS)
Issue Date: June 26, 2014
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