Small Business Health Options Program (SHOP) FAQ
Guidance for FAQ regarding Issuer Support and SHOP Call Center
Program Area: Small Business Health Options Program (SHOP)
Question: If an Issuer contacts the SHOP at the end of a group's grace period, will the SHOP be able to tell the Issuer whether the group has made the required payment?
Answer: As of November 2014, Issuers may contact the SHOP Call Center to receive the current payment status of FF-SHOP groups.
Issued by: Centers for Medicare & Medicaid Services (CMS)
Issue Date: May 08, 2014
HHS is committed to making its websites and documents accessible to the widest possible audience, including individuals with disabilities. We are in the process of retroactively making some documents accessible. If you need assistance accessing an accessible version of this document, please reach out to the guidance@hhs.gov.
DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.