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Online Provider Directory Review Report Final

Guidance for the review round that examined the accuracy of 108 providers’ locations selected from the online provider directories of 54 Medicare Advantage Organizations (MAOs) (representing approximately one-third of all MAOs, with 5,832 providers reviewed in total). The review found that 45.1% of provider directory locations listed in these online directories were inaccurate.

Download the Guidance Document

Final

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: January 13, 2017

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.