Help Desk PII Procedures for FFM Web-brokers
Guidance for FFM web-brokers on Help Desk PII procedures that have been in effect since Summer 2014 (i.e. procedures for FFM web-brokers submitting Help Desk tickets containing personally identifiable information or "PII").
Issued by: Centers for Medicare & Medicaid Services (CMS)
Issue Date: February 03, 2016
DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.