Guidance on Certified Application Counselor Program for the Federally-facilitated Marketplace including State Partnership Marketplaces
Guidance for guidance establishes the process for the Federally-facilitated Exchanges, including State Partnership Exchanges (jointly, FFEs), to designate organizations to certify their staff and volunteers to participate in the certified application counselor (CAC) program, and the process to withdraw such designation from these organizations. State-based Exchanges may follow guidance in designating (and withdrawing designation of) organizations, but are also permitted to establish their own
processes for their CAC program.
Issued by: Centers for Medicare & Medicaid Services (CMS)
Issue Date: July 12, 2013
DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.