Enrollment and Eligibility (ENR) FAQ
Guidance for FAQ regarding Premium Payment and Issuer Invoices
Program Area: Enrollment and Eligibility (ENR)
Question: We are accepting prepaid debit cards using a pseudo DDA, initiating an ACH against the prepaid debit card using the routing and account number provided for the prepaid debit cardholder. If the card carrier blocks the debit transaction, have we completed our obligations? Certain prepaid debit card issuers do block these transactions.
Answer: We would expect the issuer to follow their previously established practice for collecting premium payment. In the interest of the enrollee, we would expect you would employ robust means to contact the enrollee for premium payment issues.
Issued by: Centers for Medicare & Medicaid Services (CMS)
Issue Date: January 27, 2014
HHS is committed to making its websites and documents accessible to the widest possible audience, including individuals with disabilities. We are in the process of retroactively making some documents accessible. If you need assistance accessing an accessible version of this document, please reach out to the guidance@hhs.gov.
DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.