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Enrollment and Eligibility (ENR) FAQ

Guidance for FAQ regarding Notices and FFM Notices

Program Area: Enrollment and Eligibility (ENR)

Question: How do I get my Form 1095-A mailed to me at my new address if I recently moved?

Answer: If consumers have online accounts, they should log into them and navigate to the application-landing page by clicking on the appropriate application for the 2014 coverage year. Consumers should then click on the "Tax Forms" tab on the left navigation panel. Consumers can view and print their Form 1095-A from the "Tax Forms" section. Note: If the account is created after the 1095-A was initially generated, then they will only be able to view their form in the "Tax Forms" tab and not in the "Messages" section of their account. If consumers do not have online accounts, inform them that they can create one to view and print their Form 1095-A. Consumers will have to pass identity proofing to view their Form 1095-A electronically. Consumers will then have to link their 2014 application to their account using the "find my application" functionality. Note: If the account is created after the 1095-A was initially generated, then they will only be able to view their form in the "Tax Forms" tab and not in the "Messages" section of their account. If consumers do not have online accounts, do not want to create account, or have account creation issues, they should contact the Marketplace Call Center. If the consumer requests for a Form 1095-A to be mailed to a separate address from the one the Marketplace has on record then a corrected Form 1095-A will be generated, and mailed to the updated address. The Form 1095-A PDF will have the "corrected" check box marked, and a corrected record will also be sent to the IRS. This will occur even though no data elements on the Form1095-A (PDF and IRS submission) will have changed (Form 1095-A contains only a permanent address, not a mailing address). Consumers will received a "Corrected" 1095-A to their updated mailing address in early March 2015.

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: January 12, 2015

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