The Provider Relief Bureau (PRB) ensured the resiliency of the nation’s health care systems and infrastructure by supporting health care entities in the United States to prevent, prepare for, and respond to coronavirus. PRB reimbursed health care providers for health care-related expenses or lost revenues attributable to coronavirus and provided claims reimbursement for health care entities for COVID-19 testing, treatment and vaccine administration for uninsured and underinsured individuals. PRB now oversees compliance and program integrity efforts for the programs.
PRB programs
The Provider Relief Bureau administered four programs.
The Provider Relief Fund (PRF) made payments to eligible providers who diagnosed, tested, or cared for individuals with possible or actual cases of COVID-19 and had health care-related expenses and lost revenues attributable to COVID-19. Providers received automatic payments and/or applied for payments.
HRSA made payments through both a General Distribution and several Targeted Distributions allocated to specific provider groups including:
- Hospitals in COVID-19 high-impact areas
- Indian Health Service (IHS) and Tribal providers
- Rural providers
- Safety net hospitals
- Children’s hospitals
- Skilled nursing facilities
- Nursing home infection control
The American Rescue Plan (ARP) Rural Distribution made payments to providers based on the amount and type of services they provided to Medicare, Medicaid, and Children’s Health Insurance Program patients who live in rural areas, as defined by the Federal Office of Rural Health Policy.
The HRSA COVID-19 Uninsured Program provided claims reimbursement to health care providers generally at Medicare rates for providing COVID-19 testing, treatment, or vaccine administration to uninsured individuals.
The COVID-19 Coverage Assistance Fund provided claims reimbursement to health care providers at the national Medicare rate for administering COVID-19 vaccines to patients whose health insurance didn’t cover vaccine administration fees, or did so with patient cost-sharing.
Program data
| Program | Payment Amounts* | Number of Providers Paid** |
|---|---|---|
| Provider Relief Fund | $135.2 billion | 421,000 |
| American Rescue Plan Rural | $8.3 billion | 47,000 |
| Uninsured Program | $24.5 billion | 28,600 |
| Coverage Assistance Fund | $25 million | 11,800 |
*Payment amounts are calculated via a point in time and will fluctuate based on future payment returns and other reconciliations.
**These are not unique provider counts since some providers received funds from more than one provider relief program.
Public use files
Provider Relief Fund
View the list of providers who received payment(s) from the Provider Relief Fund and attested to the terms and conditions.
COVID-19 High-Impact Area Payments
View the list of providers who received payment from the COVID-19 High-Impact Allocation of the Provider Relief Fund.
Nursing Home Quality Incentive Payment Program
View the list of nursing home facility recipients of the Nursing Home Quality Incentive Payment Program.
American Rescue Plan Rural
View the list of providers who received a payment from the American Rescue Plan Rural program.
Uninsured Program
View the list of providers who have received a reimbursement from the HRSA COVID-19 Uninsured Program.
Coverage Assistance Fund
View the list of providers who have received a reimbursement from the HRSA COVID-19 Coverage Assistance Fund program.
Customer support
Receive real-time technical support, as well as service and payment support, through the following resources:
- For PRF, ARP Rural, and the Uninsured Program, call the Provider Support Line at 866-569-3522 (TTY: 711). Hours of operation are 8 a.m. – 8 p.m. CT, Monday through Friday.
- For the Coverage Assistance Fund, call the Provider Support Line at 833-967-0770 (TTY: 888-970-2920). Hours of operation are 8 a.m. – 8 p.m. ET, Monday through Friday.
Archived information
For historic information about PRB programs, please consult the following archived sections of the PRB website: